1 What Information We Collect
When you visit our website, request information, or book a tour, we may collect:
- Full name
- Email address
- Phone number
- Travel details (dates, preferences, group size, etc.)
- Billing and payment details (processed securely via third-party providers)
- Any additional information you voluntarily provide in forms or messages
We only collect information necessary to provide our services and improve your experience.
2 When We Collect Information
We collect information when you:
- Fill out a contact form
- Request a quote
- Book a tour or surf/yoga package
- Subscribe to our newsletter
- Communicate with us via email or WhatsApp
3 How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide custom tour proposals
- Process bookings and payments
- Send booking confirmations and updates
- Improve our website and services
- Send occasional travel inspiration or promotional emails (only if you opt in)
We do not sell your personal information.
4 Payment Security
All financial transactions are processed securely through trusted third-party providers (such as Stripe, PayPal, or other secure payment gateways).
We do not store your credit card details on our servers. Our website uses SSL encryption to protect your data.
5 Cookies & Tracking Technologies
We may use cookies to improve website functionality, analyze traffic, and enhance your experience.
You can disable cookies in your browser settings.
We may use third-party tools such as:
- Google Analytics
- Meta (Facebook) Pixel
- Other marketing analytics platforms
These tools help us understand how visitors use our website so we can improve it.
6 Third-Party Services
We may share necessary information with trusted partners only when required to deliver our services, such as:
- Accommodation providers
- Transport providers
- Surf/yoga instructors
- Payment processors
These partners are required to handle your information responsibly.
7 Data Protection & Security
We take security seriously and:
- Use secure servers
- Apply regular malware scanning
- Restrict data access to authorized personnel only
- Encrypt sensitive data via SSL
In the unlikely event of a data breach, affected users will be notified within 7 business days.
8 Your Rights
You have the right to:
- Access your personal information
- Request corrections
- Request deletion of your data
- Unsubscribe from marketing emails at any time
To exercise these rights, contact us at [email protected].
9 Children’s Privacy
Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.
10 Email Communications (CAN-SPAM)
We may send emails regarding:
- Booking confirmations
- Trip updates
- Travel tips
- Promotional offers (if subscribed)
We commit to:
- Not using misleading subject lines
- Clearly identifying promotional content
- Including our business contact details
- Providing an easy unsubscribe option
You may unsubscribe at any time by clicking the link in our emails or contacting us directly.
11 Do Not Track Signals
Our website respects Do Not Track (DNT) browser signals where applicable.
12 Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
13 Contact Information
If you have any questions regarding this Privacy Policy, please contact us: